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Support & help

Everything you need to look after your IMMOSTOP — get back in on a new phone, recover a PIN, add a family driver, or talk to a person. Most of it takes under a minute in the app.

Common tasks

Sort it yourself in the app

New phone or reinstalled

Your vehicle details are backed up to your account.

  1. Open the app next to your vehicle.
  2. Go to Settings → Restore.
  3. Tap Email me a restore code, then enter the code from your inbox.

Forgotten PIN or locked out

An older immobiliser locks after a few wrong PINs. Don’t keep guessing — your installer can reset it with your PUK card, and after that the app can recover it for you automatically.

Add a family driver

Share a pairing code from your phone and a second phone can disarm the car. That phone can unlock the full app for a small one-off payment, just for your vehicle.

Keyring fobs

A fob disarms your car hands-free, like your phone does. Lost one? Your installer revokes it and it stops working for good — no need to change anything else.

Warranty & certificate

Your installation certificate and warranty start when your vehicle is registered in the app. Keep the registration details up to date for insurance.

Battery & signal

Proximity unlock uses a little more battery as it watches for you. No phone signal? Your car still starts — the app keeps a secure copy on your phone for exactly that.

Get started

Reactivate, resell, or kit out

Got a blue immobiliser, or locked out?

If you’ve got one of the older blue Bluetooth immobilisers whose app stopped working, you can bring it back to life. Install IMMOSTOP and buy the one-off unlock for your vehicle — no subscription. If the car’s locked you out, we’ll reset it with your PUK.

Activate on Google Play →

In the trade? Become a reseller

Fit vehicle security, or sitting on blue immobiliser stock you can’t sell because the app died? Become an IMMOSTOP reseller and activate boards for your customers — turning dead stock into working, fitted security. We approve you, then you claim your own installer code.

Request a reseller account →

Keyring fobs

Want to disarm hands-free without relying on a phone? Spare keyring fobs are available to buy and your installer pairs them to your car in seconds. Lost one? It’s revoked and stops working for good.

Ask about fobs →

Still stuck?

Talk to Autosecureshop

We fitted it, so we can help with anything the app can’t — fitting, faults, a replacement fob, or a PUK reset in person.

Mon–Fri 9am–5pm · West Midlands & nationwide. Please have your vehicle registration to hand.

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